Legal
Privacy & Compliance Policy
Last updated 16 September 2026.
These terms are between you and Dumont Pty Ltd (ACN 699 956 271), which provides Moveezi. In these terms, "Moveezi" refers to the Moveezi product and website; the contracting party is Dumont Pty Ltd.
Moveezi has a legal obligation to comply with all applicable legislation affecting its business operations, and every employee must play their part in meeting these requirements, in areas such data privacy, intellectual property, and governance.
At Moveezi we take privacy very seriously. We have developed this Privacy Policy to ensure we communicate with our customers, in the clearest way possible, the manner in which we collect, use, store and disclose Personal Information. We encourage you to read this Privacy Policy carefully. It will help customers make informed decisions about sharing Personal Information with us.
In this Privacy Policy, references to:
- "We", "us" and "our" means Dumont Pty Ltd (ACN 699 956 271); and
- "I", "You", "Your" and "Customer" are references to a user of the Moveezi Services and products (including the Moveezi website) or who otherwise provide us with Personal Information.
The defined terms which are not defined in this Privacy Policy have the same meaning as in the Moveezi website Terms of Use. By accessing the Moveezi website and using the Services, you consent to us collecting, holding, using, and disclosing your Personal Information in accordance with this Privacy Policy.
What is Personal Information?
Moveezi provides services and products, including the provision of the Moveezi website (the "Service" or "Services"), which may result in us collecting your Personal Information.
The provision of the Services may involve the collection, use, disclosure and/or storage of data about a company or individual. That data can include Personal Information. "Personal Information" is any information or an opinion about an identified individual or an individual who can be reasonably identified from the information or opinion. Information or an opinion may be Personal Information regardless of whether it is true.
What Personal Information do we collect and hold?
Moveezi may collect Personal Information directly from you when you:
- create an account on a Moveezi Site or register to use a Service;
- use a Service;
- contact the Moveezi support team; or
- visit the Moveezi website.
Customers can always choose not to provide Personal Information to Moveezi, but it may mean that we are unable to provide them with all or part of a Service.
The information we collect from you may include your identity and contact details, your history of purchases, your use of the Services, the commercial terms of your use of the Services, and details of enquiries or complaints you make.
We may collect information about how you access, use and interact with the website and we do this by using a range of tools available for that purpose.
This information may include:
- the location from which you have come to the site and the pages you have visited; and
- technical data, which may include IP address, the types of devices you are using to access the website, device attributes, browser type, language and operating system.
Moveezi uses cookies In providing the Services, Moveezi utilises "cookies". A cookie is a small text file that is stored on a browser's computer for record-keeping purposes. A cookie does not identify browsers personally or contain any other information about them, but it does identify their computer.
We and some of our affiliates and third-party service providers may use a combination of "persistent cookies" (cookies that remain on a browser's hard drive for an extended period of time) and "session ID cookies" (cookies that expire when closing the browser) on the Moveezi website to, for example, track overall site usage, and track and report on your use and interaction with ad impressions and ad services.
Browsers can set their browser to notify themselves when they receive a cookie so that they will have an opportunity to either accept or reject it in each instance. However, browsers should note that refusing cookies may have a negative impact on the functionality and usability of the Services.
Mobile app location data (Moveezi Field)
Moveezi Field is the mobile app used by moving crews. It collects the device's precise location, including while the app is in the background. This section sets out exactly when that happens and who receives it.
Precise location, including in the background. Moveezi Field collects the device's precise GPS location. It does so only while a crew member has an active job that they have started and marked as departed from the warehouse. Collection continues while the app is in the background or the screen is off, because crews drive between sites with the phone in a pocket. On Android, a permanent notification is shown the whole time this is running.
When collection stops. Location collection stops when the crew member finishes the job, or records their return. Outside an active, departed job, the app does not collect location.
Who receives it. The location is sent to the dispatch office of the crew member's own employer, so that dispatch can see how the job is progressing and give the customer an accurate arrival time. It is visible only within that employer's own Moveezi tenant.
What we do not do with it. Location data is not used for advertising. It is not sold. It is not shared with third parties.
Permission. Moveezi Field cannot collect location unless the crew member grants the location permission on their own device. Background collection additionally requires the "always" or "allow all the time" permission. If either is refused, background collection does not run.
Your choice, and how to change it. The first time Moveezi Field runs it shows a disclosure that explains what location it collects, why, and that collection continues in the background, and asks the crew member to accept or decline before any permission is requested. Declining leaves the app fully usable: the only thing lost is dispatch visibility. Anyone who declines and later starts a job that would begin background collection is asked again at that moment, rather than having it start quietly. Location permission is also managed in the device's own settings, and withdrawing it there stops collection. An administrator at the employing company can delete a crew member's user account. Location is only ever recorded while that crew member is assigned to, and actively working, a job.
What is recorded, and for how long. Each position is recorded against the vehicle the crew member is operating, together with the time and the speed. Collection stops when the job is finished or the return is recorded. Positions captured during a job are retained on Moveezi's own infrastructure and remain visible only to the employing company.
What else the Moveezi Field app collects
When a crew member uses the relevant features, the app also collects:
- their name and email address, from their work account;
- photos they take as evidence of the job;
- crash diagnostics; and
- anonymous product usage analytics.
Analytics and crash reporting run on Dumont's own self-hosted infrastructure. They are not sent to a third-party analytics or crash reporting provider.
Why do we collect, hold and use your Personal Information?
Moveezi collects, holds, and uses your Personal Information for limited purposes.
Moveezi collects Personal Information so that we can provide you with the Services and any related Services you may request. In doing so, Moveezi may use the Personal Information we have collected from customers to provide the Services and for purposes related to the Services including:
- verifying identity;
- administering the Service;
- notifying customers of new Services or changes to existing Services;
- carrying out marketing or training relating to a Service;
- assisting with the resolution of technical support issues or other issues relating to the Services;
- complying with laws and regulations in applicable jurisdictions;
- communicating with customers about the Services and about Moveezi generally; and
- any other purposes reasonably connected to any of the foregoing.
By using a Service, you consent to your Personal Information being collected, held and used in this way. Moveezi will seek your consent in respect of any use not expressly set out in this Privacy Policy.
How do we collect your Personal Information?
In addition to the methods of collection described above, we may collect data:
Moveezi may receive Personal Information from customers about others.
Through customer use of the Service, Moveezi may also collect information from customers about someone else (such as a client or service provider). If customers provide Moveezi with Personal Information about someone else, they must ensure that they are authorised to disclose that information to Moveezi and that, without Moveezi taking any further steps required by applicable data protection or privacy laws, Moveezi may collect, use and disclose such information for the purposes described in this Privacy Policy.
This means that customers must take reasonable steps to ensure the individual concerned is aware of and/or consents to the various matters detailed in this Privacy Policy, including the fact that their Personal Information is being collected, the purposes for which that information is being collected, the intended recipients of that information, the individual's right to obtain access to that information, Moveezi's identity, and how to contact Moveezi.
When requested to do so by Moveezi, customers must also assist Moveezi with any requests by the individual to access or update the Personal Information customers have collected from them and disclosed to Moveezi.
Moveezi can aggregate customers' non-personally identifiable data By using a Service, customers agree that Moveezi can access, aggregate and use non-personally identifiable data Moveezi has collected from customers and can manually de-identify Personal Information to create a non-personally identifiable dataset. This data will in no way identify customers or any other individual.
Moveezi may use this aggregated non-personally identifiable data to:
- assist us to better understand how our customers are using the Services;
- provide our customers with further information regarding the uses and benefits of the Services;
- enhance business productivity, including by creating useful business insights from that aggregated data and allowing customers to benchmark their business' performance against that aggregated data; and
- otherwise to improve the Services.
How do we store and hold Personal Information?
Moveezi holds your Personal Information on servers located in Australia.
All data, including Personal and non-Personal Information, that is entered into the Service by customers, or automatically imported on their instruction, is transferred to Moveezi's servers as a function of transmission across the internet. By using the Service, customers consent to their Personal Information being transferred to our servers as set out in this Privacy Policy.
Currently our servers are located in the cloud, hosted primarily by AWS. Customers' Personal Information will be routed through, and stored on, those servers as part of the Service. If the location of our servers changes in the future, we will update this Privacy Policy. Customers should review our Privacy Policy regularly to keep informed of any updates.
By providing Personal Information to Moveezi, customers consent to Moveezi storing your Personal Information on servers hosted in Australia. While Personal Information will be stored on servers located in Australia, it will remain within Moveezi's effective control at all times. The server host's role is limited to providing a hosting and storage service to Moveezi, and we've taken steps to ensure that our server hosts do not have access to, and use the necessary level of protection for, customers' Personal Information.
Moveezi takes steps to protect Personal Information Moveezi is committed to protecting the security of Personal Information and we take all reasonable precautions to protect it from unauthorised access, modification or disclosure. These precautions include:
- Personal information is stored on secure servers that have SSL Certificates issued by leading certificate authority Trustwave, and all data transferred between you and the Services is encrypted;
- All employees must comply with internal information security policies and keep information secure; and
- Regularly monitoring and reviewing our practise against our own policies and industry best practise.
However, the internet is not in itself a secure environment and we cannot give an absolute assurance that your information will be secure at all times. Transmission of Personal Information over the Internet is at customers' own risk and they should only enter, or instruct the entering of, Personal Information into the Service within a secure environment.
We will advise at the first reasonable opportunity upon discovering or being advised of a security breach where a customer's Personal Information is lost, stolen, accessed, used, disclosed, copied, modified, or disposed of by any unauthorised persons or in any unauthorised manner.
If our customer is an account holder it is their responsibility to keep their password to the Services safe. They should notify us as soon as possible if they become aware of any misuse of their password, and immediately change their password within the Service or via the "Forgotten Password" process.
Who do we disclose your Personal Information to, and why?
Moveezi only discloses Personal Information in limited circumstances.
Moveezi may provide customers' Personal Information, including the commercial terms of their use of the Services, to third parties for commercial purposes, where the customer has been referred by Moveezi's commercial partners to Moveezi. Customers expressly consent to the disclosure of Personal Information to third parties for such purposes.
Moveezi will disclose the Personal Information customers have provided to us to other entities only if it is necessary and appropriate to facilitate the purpose for which the Personal Information was collected pursuant to this Privacy Policy, including the provision of the Services. Customers expressly consent to the disclosure of Personal Information to members of Moveezi and their related bodies corporate.
Moveezi may provide customers' Personal information to third party service providers who assist Moveezi in providing the Services or to other third parties for related purposes such as credit reporting and transaction processing services and customers expressly consent to the transfer of Personal Information for such purposes, in each case on a worldwide basis.
Moveezi will not otherwise disclose any Personal Information to a third party unless customers have provided express consent, or unless Moveezi is otherwise permitted to under Australian privacy legislation. However, customers should be aware that Moveezi may be required to disclose Personal Information without any consent in order to comply with any court orders, subpoenas, or other legal process or investigation including by tax authorities, if such disclosure is required by law. Where possible and appropriate, we will notify customers if we are required by law to disclose any Personal Information.
The third parties who host our servers do not control and are not permitted to access or use customers' Personal Information except for the limited purpose of storing the information. This means that, for the purposes of Australian privacy legislation and Australian users of the Service, Moveezi does not currently "disclose" Personal Information to third parties located overseas.
Notwithstanding the paragraphs above, while Moveezi will take all reasonable steps to protect customers' Personal Information, it should be acknowledged that any overseas recipient of Personal Information may not be bound by Australian privacy laws and that customers' consent to Moveezi's disclosure of their Personal Information to an overseas recipient pursuant to this Privacy Policy means that Moveezi will not be bound to take such steps as are reasonable to ensure that the overseas recipient does not breach Australian privacy laws.
If the ownership or control of all or part of the business changes, we may transfer your Personal Information to the new owner.
Do we use your Personal Information for Marketing?
We will use your Personal Information to offer you products and services we believe may interest you, but we will not do so if you tell us not to.
Where you receive electronic marketing communications from us, you may opt out of receiving further marketing communications by following the opt-out instructions provided in the communication.
Access to and correction of your Personal Information
It is the customer's responsibility to ensure that the Personal Information provided to us is accurate, complete and up-to-date. Customers may request access to the information we hold about themselves, or request that we update, correct or delete any Personal Information we hold about them, by setting out a request in writing and sending it to us at legal@dumont.au. Upon receipt of those requests, we may seek information from the customer to confirm they are the person to whom the Personal Information relates prior to processing their request.
Moveezi will process the request as soon as reasonably practicable, provided we are not otherwise prevented from doing so on legal grounds. If we are unable to meet their request, we will let them know why. For example, it may be necessary for us to deny a request if it would have an unreasonable impact on the privacy or affairs of other individuals, or if it is not reasonable and practicable for us to process the request.
Customers may also delete their customers', clients' or service providers' information. Our Services and related documentation gives the ability to delete certain information about them or their customer, client or service provider from within the Service. For example, they can remove content that contains information about them using the keyword search and editing tools associated with that content and they can remove certain profile information within their profile settings. Please note, however, that we may need to retain certain information for record keeping purposes, to complete transactions or to comply with our legal obligations.
We'll only keep Personal Information for as long as we require it for the purposes of providing customers with the Service. However, we may also be required to keep some Personal Information for specified periods of time, for example, under certain laws relating to corporations, money laundering, and financial reporting legislation.
Your rights under the EU GDPR
Under the European Union (EU) General Data Protection Regulation (GDPR), as a data subject you have the right to:
- access your data;
- have your data deleted or corrected where it is inaccurate;
- object to your data being processed and to restrict processing;
- withdraw consent to having your data processed;
- have your data provided in a standard format so that it can be transferred elsewhere; and
- not be subject to a decision based solely on automated processing.
(Data Subject Rights) We have processes in place to deal with Data Subject Rights requests. Our actions and responsibilities will depend on whether we are the controller or processer of the personal data at issue. Depending on our role as either a controller or processor, the process for enabling Data Subject Rights may differ, and are always subject to applicable law.
Please refer to the Contact Details section of this Privacy Policy if you would like to make a Data Subject Rights request.
Customers can opt-out of any email communications
Moveezi sends billing information, product information, Service updates and Service notifications to customers via email. Our emails will contain clear and obvious instructions describing how customers can choose to be removed from any mailing list not essential to the Service. Moveezi will remove anyone at their request.
You are responsible for transfer of your data to third-party applications
A Service may allow customers to transfer data, including their Personal Information, electronically to and from third-party applications. Moveezi has no control over, and takes no responsibility for, the privacy practices or content of these applications. Customers are responsible for checking the privacy policy of any such applications so that they can be informed of how this third-party will handle Personal Information.
Social media accounts connected through our publishing tool
We operate our own social media publishing tool, Dumont Signal, which connects to accounts and pages on third-party social media platforms, including LinkedIn, Facebook and Instagram. It is used in two ways, and the role we play differs between them.
Our own accounts. We connect the accounts and pages that we administer for our own brands, and use the tool to schedule, publish and review our own organic posts.
Accounts connected by a customer. A customer may connect the social media accounts and pages that they administer. In that case the customer decides what is published and remains the controller of that content and of the connected account data, and we act as a processor on their behalf, in accordance with our Data Processing Agreement.
For a connected account, we store:
- the content authored in the tool, including text, images and any links;
- the identifier and name of the page or account the content is published to;
- scheduling metadata, such as the time a post is queued for and whether it was published;
- the OAuth access and refresh tokens that authorise publishing to that account; and
- engagement data the platform returns about those posts, such as comments and reactions, which may include the name and public profile details of the member who commented or reacted.
We use this information only to schedule, publish and review organic posts for the connected account, and to show the engagement those posts received.
Limits we apply to this data:
- data from one customer's connected accounts is never used for another customer and is never pooled across customers;
- it is not used to build advertising audiences, to enrich a customer relationship management system, or to train models;
- it is not sold, and it is not shared with third parties beyond the platform the post is published to; and
- it is not used to make automated decisions about individuals.
We keep this information only as long as it is needed for the purposes described above. Tokens are revoked and deleted when a connection is removed from the tool. Data derived from a platform about its members is deleted or refreshed in line with that platform's own caching and retention rules.
Questions about a connected social media account, or a request relating to data held about it, can be sent to legal@dumont.au.
Contact Details
Moveezi has a privacy complaints process.
If any customers or browsers wish to complain about how we have handled their Personal Information, they can provide our Privacy Officer with full details of their complaint and any supporting documentation:
by email at legal@dumont.au.
Our Privacy Officer will endeavour to:
- provide an initial response to the query or complaint within 10 business days; and
- investigate and attempt to resolve the query or complaint within 30 business days or such longer period as is necessary and notify them.
If you remain unsatisfied with the way in which we have handled a privacy issue, you may approach an independent advisor or contact the Office of the Australian Information Commissioner (OAIC) (www.oaic.gov.au) for guidance on alternative courses of action which may be available.
Changes to this Privacy Policy
This Privacy Policy may be updated from time to time.
Moveezi reserves the right to change this Privacy Policy at any time, and any amendments to this Privacy Policy is effective upon posting to the Moveezi website. Moveezi will make every effort to communicate any significant changes to you via email or notification via the Services.
Your continued use of the Services will be deemed acceptance of any amended Privacy Policy.