International moves
The container leaves the country. Your record does not.
Origin survey, agent at destination, carrier milestones by sea and air, and a branded tracking page the family can watch from the other side of the world. All on one move, in one platform.
An overseas move is coordination, and coordination is what falls through email.
An international move is a chain of people you do not employ: a destination agent, an ocean or air carrier, a customs broker, a delivery crew in another country. The goods can sit on a vessel for six weeks, and the one thing the family wants is to know where they are. When the document a partner agent needs is buried in a thread and the carrier milestone never made it onto the job, the delay is not the shipping line's fault, it is yours. International work is won on holding a chain of handoffs together, not on the freight itself.
Origin and the network
Surveyed here, delivered there, one record.
A video survey builds the inventory before the packers arrive. The destination agent and any subcontractor work from that same record, not a re-typed copy.
Video survey, then a quote that holds
Survey the home by video and build the inventory and volume before anyone flies out. The quote goes out e-signed off that inventory, so the freight you book matches what you actually packed.
Agent and subcontractor network
The destination agent, the packing subcontractor and the delivery crew are coordinated through the platform. They act against your inventory and hand their proof back to the same move.
The paperwork sits on the job
Packing lists, valued inventories and the documents your partners need live on the move itself, next to the shipment they belong to. Coordination stops meaning forwarding attachments.
The long wait
Six weeks at sea without six weeks of silence.
Carrier milestones by sea and air, exception alerts when a sailing slips, and a tracking page in your brand so the family is never guessing.
Carrier milestones, sea and air
Booked, departed, in transit, arrived, cleared, out for delivery. The milestones land on the shipment as the carrier hits them, so the status on the job is the real status.
Exceptions you hear about first
A rolled sailing or a delayed flight raises an alert against the move. You reach out to the family before they email asking why the tracker has not moved in a fortnight.
A tracking page across time zones
The customer follows their shipment on a branded page from anywhere, at any hour. No call to an office that is asleep when they are awake.
Why it matters
You are the name on the move. Even for the legs you subcontract.
The family does not know your destination agent or your carrier. They know you. Every gap in the chain reads as your gap, so the chain is what your software has to make visible.
